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Pricing & Billing

Do I have to pay sales tax?

Orders made by customers in the states of Idaho and Texas will have to pay the applicable sales tax for their area. If you are a business located in either of these states and have a state issued Sales and Use Tax Permit please Email a copy of this to and the account will be noted as tax exempt.

I have a question on my charges.

Go to My Account / Order Status to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.

I need a copy of my receipt/invoice.

Manage your orders, invoices and shipment under My Orders in your account dashboard.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).